same here, is serum 1 available for splice serum2 customers ?
only serum2 available in my account available downloads
I also have it bought with splice, can I have access to serum 1?
same here, is serum 1 available for splice serum2 customers ?
only serum2 available in my account available downloads
I also have it bought with splice, can I have access to serum 1?
XFER wont send you the link to download serum 1 until you finish paying it off for some stupid reason. bunch of clowns over there, that made me cancel my subscription
@xfersupport @steve_xfer I own Serum2, Can I also get Serum 1 to download so I can open older FLPs that used Serum 1?
@ChristianKulti if you own Serum 2, you should see Serum 1 available for download here - https://xferrecords.com/owned_plugins
If you don't, please contact support!
@nickdowell i tried to contact support and I have not received a response yet
Hey guys I got Serum 2 but absolutely need in fact Serum 1, but the thing is I can't find the right links in my profile page to get it.
Does it mean Serum 1 has been discontinued and I need to cancel my subscription right away because nothing will be done about it?
So sad… end of an era for sure.
Hello @xfersupport @steve_xfer , I am having the exact same issue. I purchased serum 2 but need access to serum 1 for use in old projects. Is serum 1 download available? Not having access to it prevents me from opening it in the FLP and I cant grab the patches to use in serum 2
Serum 1 can be downloaded from your Owned Plugins page
If you purchased Serum 2 via Splice, contact Xfer support using the Contact Us button and a Serum 1 license will be added to your account.
https://support.xferrecords.com/article/62-can-i-still-purchase-serum-1
Serum 1 is discontinued and no longer available for purchase or offered through Splice RTO with Serum 2.
Note - A Serum 1 license is included with Serum 2 when purchased directly from Xferrecords.com, however, support will begin to phase out as 2.0 is the focus and future.
A license can be deposited into the Xferrecords account for Splice users after Serum 2 is paid in full, upon request.
Why have Serum 1 if you have Serum 2? Seems like a redundant idea to me…